License Agreement |
Features |
How To Videos |
Requirements |
Product Cycle |
Admin/Users Guide |
Installation Guide |
Upgrade Guide (updated 1/1/22) requires a separate utility program, contact us for more details. |
Important Information and Tips |
Activation License Request |
Known Issues |
Hot Tips Knowledgebase |
RESET Utility save on your HelpDesk host server, in the \Utils folder. |
Total Support HelpDesk Software Host Download: Version 6 build 2022.0.0.4164 Pre-Release 04/14/2022 |
Full HelpDesk 2022 (version 6) Install Download Installation code required to install software for the first time. Please Contact Us for your code. |
Installation Instructions for Stand Alone Configuration Installation Instructions for Act! Desktop Configuration Installation Instructions for Act! WEB Configuration Installation Instructions for ADO/OLEDB Configuration |
Need Support and/or have questions? Email Support PLEASE send bug report if prompted, screen shot of error, and full step details we can replicate. Support Services requires a valid contract. No Contract = No Support! Support Hours: Monday-Friday | 8am-4pm EST Check our company schedule |