| License Agreement |
| Features |
| How To Videos |
| Requirements |
| Product Cycle |
| Admin/Users Guide |
| Installation Guide |
| Upgrade Guide (updated 1/1/22) requires a separate utility program, contact us for more details. |
| Important Information and Tips |
| Activation License Request |
| Known Issues |
| Hot Tips Knowledgebase |
| RESET Utility save on your HelpDesk host server, in the \Utils folder. |
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Total Support HelpDesk Software Host Download: Version 6 build 2022.0.0.4164 Pre-Release 04/14/2022 |
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Full HelpDesk 2022 (version 6) Install Download Installation code required to install software for the first time. Please Contact Us for your code. |
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Installation Instructions for Stand Alone Configuration Installation Instructions for Act! Desktop Configuration Installation Instructions for Act! WEB Configuration Installation Instructions for ADO/OLEDB Configuration |
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Need Support and/or have questions? Email Support PLEASE send bug report if prompted, screen shot of error, and full step details we can replicate. Support Services requires a valid contract. No Contract = No Support! Support Hours: Monday-Friday | 8am-4pm EST Check our company schedule |